Operations

Overview

The Operations section of ICOS TMS is where day-to-day transport activities are planned, executed, and monitored.

These features support the operational lifecycle from dispatch → execution → completion, giving operators real-time visibility and control over vehicles, jobs, and movements across the network.

Use Operations to:

  • Coordinate daily transport activity

  • Manage vehicles and their availability

  • Track booking execution and operational status

  • Respond quickly to changes or exceptions

Click any of the links below to jump to a specific area.


Dispatch

Dispatch is the operational control centre for assigning work and managing execution.

Use Dispatch to:

  • Allocate bookings to vehicles and drivers

  • Monitor active and upcoming work

  • Adjust schedules in response to delays or changes

  • Maintain operational flow throughout the day

See: Dispatch


Vehicles

Vehicles provides a live view of your fleet and its operational status.

Use Vehicles to:

  • View active and inactive vehicles

  • Track availability and utilisation

  • Manage vehicle details and attributes

  • Integrate with telematics providers (where enabled)

See: Vehicles


Bookings

Bookings represent the work being executed across your operation.

Use Bookings to:

  • View and manage transport jobs

  • Track booking progress and status

  • Identify in-transit, scheduled, or completed work

  • Support downstream processes such as billing and reporting

See: Bookings


How these features work together

Operations features are designed to work as a single flow:

  • Bookings define the work to be done

  • Dispatch assigns and manages that work in real time

  • Vehicles provide the execution capacity

Together, they form the operational backbone of ICOS TMS, ensuring work moves smoothly from planning to completion.


Getting started

If you are new to Operations:

  1. Review your Vehicles to ensure fleet data is up to date

  2. Create or review Bookings for upcoming work

  3. Use Dispatch to allocate and manage daily operations

This approach helps ensure visibility, control, and consistency across your transport operation.

Feedback received!

Error submitting feedback, please try again later