Getting started with IcosTMS

What is ICOS TMS?

ICOS TMS is a transport management system designed to help transport operators plan, execute, and manage freight movements efficiently.

It brings together bookings, dispatch, vehicles, locations, rules, reporting, and financial workflows into a single, connected platform reducing manual effort while improving visibility and control.

Who is ICOS TMS for?

ICOS TMS is built for:

• Transport operators and fleet managers
  Managing vehicles, drivers, and daily operations.

• Dispatchers and operations teams
  Planning work, allocating resources, and responding to changes in real time.

• Administrators and reporting users
  Overseeing access, system health, and performance insights.

• Customers and logistics partners
  Gaining visibility into bookings, delivery progress, and reporting where enabled.

• Businesses managing complex freight, routing, and compliance requirements
  Including location-based rules, charging logic, and operational constraints.

What problems does ICOS TMS solve?

ICOS TMS helps you:

• Reduce manual planning and coordination

• Gain real-time visibility into operations

• Apply consistent rules and charges

• Improve reporting and decision-making

• Scale operations without increasing complexity

How ICOS TMS is structured

ICOS TMS is organised into clear functional areas, each designed to support a specific part of your operation.

Operations

Day-to-day execution of transport work.

Includes:

• Dispatch

• Vehicles

• Bookings

See: Operations

Customer Reporting

Visibility and insights for customers and internal teams.

Includes:

• Reports

• Performance metrics

See: Customer Reporting

Financials

Commercial and billing-related features.

Includes:

• Billing

• Charges

• Financial summaries

See: Financials

Location & Rules

Configuration of location-based logic that drives system behaviour.

Includes:

• Customer Places

• Geofences

• Charge Rules

• Location Charges

• Compliance

See: Location & Rules

Administration

System-level management and governance.

Includes:

• User Management

• System Status

See: Administration

A typical workflow in ICOS TMS

While every operation is different, most users follow a similar high-level flow:

1. Initial setup

   • Configure locations, rules, and users

2. Daily operations

   • Create and manage bookings

   • Allocate vehicles and dispatch work

3. Monitoring and adjustments

   • Track progress

   • Manage exceptions and changes

4. Reporting and review

   • Analyse performance and outcomes

This structure allows ICOS TMS to support both planning and execution without forcing rigid processes.

Roles and access in ICOS TMS

ICOS TMS supports different user roles depending on responsibilities.

Administrators

• Manage users and permissions

• Monitor system health

• Configure high-level settings

Operations users

• Create and manage bookings

• Dispatch vehicles

• Manage day-to-day transport activity

Reporting users

• Access reports and dashboards

• Review performance and trends

• Support decision-making

Access and permissions may vary depending on your organisation’s setup.

Where to start as a new user

If you’re new to ICOS TMS, we recommend starting here:

1. Read the Operations overview
   Understand how bookings, vehicles, and dispatch work together.

2. Review Location & Rules
   Learn how locations, geofences, and rules affect behaviour and charging.

3. Familiarise yourself with your role
   Focus on the areas relevant to how you’ll use the system day to day.

Tip: Start simple, then build
ICOS TMS is designed to support your operation as it grows. You don’t need to configure everything on day one, start with the core workflows you use daily, then layer in rules, reporting, and optimisation over time.